HOW SCORES WORK

There Is No Single "Bad Credit" Score

Your credit score is a number — but it is not the number that gets you a mortgage. In the UK, three main credit reference agencies (CRAs) each calculate their own version of your score using their own scale and methodology: Experian scores out of 999, Equifax out of 700, and TransUnion out of 710. Because each uses different data and weightings, your score will vary between agencies — sometimes significantly.

Credit Score Ranges by Agency Explained

Each agency uses a different scale, so comparing scores across agencies is meaningless without context. Experian scores out of 999 — Poor: 0–720, Fair: 721–880, Good: 881–960, Excellent: 961–999. Equifax scores out of 700 — Poor: 0–278, Fair: 279–366, Good: 367–419, Excellent: 420–700. TransUnion scores out of 710 — Poor: 0–565, Fair: 566–603, Good: 604–627, Excellent: 628–710.

A “good” score with one agency does not guarantee a good outcome with a lender that uses a different one. What matters more is the detail behind the score — the actual entries on your file.

More importantly, mortgage lenders do not simply take your score and apply a pass/fail threshold. Most use their own internal scoring models built on the raw data held by one or more CRAs. Two lenders can look at the same credit file and reach very different conclusions. This is why a rejection by one lender does not mean you will be rejected by all.

Your Credit File, Not Just Your Number

When a mortgage lender assesses your application, they look beyond the headline score. They review the raw data on your credit file: every account you hold, every payment you have made or missed, how much credit you are using relative to your limits, how long your accounts have been open, and any negative markers such as defaults, CCJs, or IVAs.

Key factors lenders assess include: payment history (the single most important factor), outstanding debt relative to available credit (utilisation), the age of your accounts, recent credit applications (hard searches), and the presence of any adverse markers. A high score with a clean file is ideal — but a lower score with explainable history and recent stability is often workable.

Steps That Actually Move the Needle

Some changes to your credit file take effect quickly; others require sustained effort. Register on the electoral roll at your current address — this is one of the quickest wins and many lenders use it for identity verification. Ensure all accounts show your correct current address. Settle any small outstanding debts, as reducing the number of derogatory entries improves your profile. Keep credit utilisation below 30% of available limits. Avoid new credit applications in the run-up to a mortgage application, as each hard search leaves a mark.

For more serious adverse credit such as defaults or CCJs, the most powerful thing you can do is demonstrate 12–24 months of perfect payment history since. Time and consistency are the most effective tools. Our improve your chances guide covers the full strategy.

Checking your own file uses a soft search, which is invisible to lenders and has no impact on your score. It allows you to identify errors, outdated entries, or missed markers before a lender sees them. Errors are more common than people expect — and disputing them is straightforward once identified. We have a full guide to using CheckMyFile on our CheckMyFile page.

CHECKING YOUR FILE

How to Check Your Credit File Before Applying

Before any mortgage application, we strongly recommend checking your full credit report from all three agencies — not just one. This is exactly what we ask every client to do, and the simplest way to do it is through CheckMyFile, which combines Experian, Equifax, TransUnion and Crediva data into a single, easy-to-read report.

Frequently Asked Questions: What credit score do I need for a mortgage in the UK? There is no universal minimum. Experian scores above 881, Equifax above 420 and TransUnion above 566 are broadly considered good — but specialist lenders assess the full picture, not just the number. Do all mortgage lenders use the same credit score? No. Lenders subscribe to one or more CRAs and use their own internal models. A rejection from one lender does not mean all will say no.

How do I check my credit file before applying? Use CheckMyFile to see your Experian, Equifax, TransUnion and Crediva data together. It uses a soft search — no impact on your score. Can errors on my credit file affect my mortgage application? Yes. Incorrect default dates, accounts still showing as open, or linked addresses can all harm your chances. You can raise a dispute directly with the relevant CRA.

How quickly can I improve my credit score? Some changes (electoral roll, settling small debts) take effect within 30–60 days. The biggest long-term impact comes from a sustained 12–24 month period of clean credit history.