Going Direct vs Using a Mortgage Broker

When you go direct to a lender, the only products available to you are that lender's own. If they happen to have the best rate for your situation, going direct works fine. But you have no way of knowing that without checking every other lender first, which takes considerable time and involves multiple credit searches.

A whole-of-market broker looks at every suitable lender at once. We know which lenders are likely to accept your application, which are most competitive for your loan size, and which have the fastest service. We do the research, and you get a proper comparison rather than a guess.

Going direct can make sense in specific situations. If you are doing a simple product transfer with your existing lender and the rate is genuinely competitive, there is limited benefit in using a broker. We will always tell you honestly if staying put is the right move, even though we earn nothing from a product transfer.

Where brokers add real value is in more complex situations. If you are self-employed, have a mixed income, have had credit issues, or own multiple properties, the right lender makes a meaningful difference. Applying to the wrong lender can result in a declined application that marks your credit file. We know which lenders will look favourably at your circumstances before we submit anything.